Effective Date: 27 June 2025
The Voice is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information by local and international laws.
1. Who We Are
The Voice is a platform that gathers public opinion through surveys and open dialogue to influence governance, promote social change, and reflect the views of everyday people.
Data Controller:
The Voice
[email protected]
2. What Information We Collect
We collect the following types of information:
- Voluntary Data: Information you provide when completing surveys, polls, or signing up for updates (e.g., age, gender, location, opinions, etc.).
- Contact Information: Email address or phone number (if provided).
- Usage Data: IP address, browser type, device information, and how you interact with our platform (via cookies and analytics tools).
We do not collect sensitive personal data unless explicitly required and you have given clear consent.
3. Why We Collect Your Data
We use your data to:
- Analyze public opinion and trends
- Share aggregated results with stakeholders or the public
- Improve our services and platform functionality
- Communicate with you if you’ve opted in
- Ensure legal and ethical compliance
We process your data on the legal bases of consent, legitimate interest, or legal obligation, as applicable.
4. How We Protect Your Data
We implement appropriate technical and organizational measures to secure your data, including encryption, access controls, and secure data storage. Only authorized personnel can access your information.
5. Who We Share Your Data With
We do not sell your personal data. We may share aggregated, anonymized data with researchers, policymakers, or partners. If third-party service providers (e.g., for analytics or storage) are used, they are compliant with local and international regulations and contractually bound to protect your data.
6. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data (right to be forgotten)
- Withdraw consent at any time
- Object to processing or request restriction
- Data portability (receive your data in a commonly used format)
To exercise any of these rights, contact us at [email protected].
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Survey responses are anonymized where possible for long-term research.
8. Cookies
We use cookies to enhance your experience and analyze usage. You can manage or disable cookies through your browser settings.
9. International Transfers
If we transfer your data outside the Namibia, we ensure adequate protection through international and local standards or other legal safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated clearly via our website or email.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact:
The Voice Team
Email: [email protected]
If you’re unsatisfied with our response, you have the right to complain to your local Data Protection Authority.